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5 Best Alternatives to Manus AI: Tested and Compared in 2026

Manus AI is a next-generation AI agent that doesn’t just provide answers but actively completes tasks on your behalf. Over the past months, I have been using the tool for various tasks, such as generating tables, creating slides, making videos, drafting technical content, and more. It significantly

Is Manus AI Safe or Legit? Main Concerns & Data Privacy Issues

Manus AI is an autonomous AI agent designed to help users analyze information, generate content, and complete tasks through conversational prompts. It’s widely popular among developers, researchers, and productivity-focused users.Over the past months, there has been widespread discussion about

How to Improve Call Center Customer Service: 15 Best Practices

A call center is almost the first touchpoint where customers connect with businesses. If your customer service team can’t provide helpful assistance timely, it will damage customers’ first impression and drive them to switch to competitors. That’s why it’s important to improve customer service in a

Top 7 Virtual Contact Center Solutions for Remote Teams in 2026

Customer Feedback Management: Definition, Best Tools & Practices

Lots of businesses claim to value and manage customer feedback, but how much of it is truly acted upon? Customers always get polite, robotic responses instead of genuine communication. At last, they lose faith in the brand and turn to competitors who are better at listening.Where the custo

9 Best Contact Center Analytics Software Tools and Comparison

In recent years, contact centers are not just places for handling customer complaints, inquiries, and problem-solving but also a treasure trove of valuable insights. Every customer interaction pools key information that can boost customer satisfaction, enhance loyalty, and drive business success.Tha

The 8 Best Cloud Unified Communications Providers

As business leaders increasingly prioritize customer experience today, cloud unified communications enable faster response, stronger customer relationships, and scalable growth. They help small, medium, and growing businesses meet rising customer expectations without high operational costs and

Workforce Engagement: What It is & How to Measure & Best Software

Workforce engagement has a significant impact on almost every aspect of your business, from profitability and employee turnover to overall customer experience. Beyond the surface meaning, it’s rooted in the sense of connection employees feel to their work, roles, teams, and the company’s strategic v

What is Speech Analytics Call Center, Benefits & Best Software

Speech analytics is an automated process of converting human speech into organized text and then analyzing its content to identify valuable customer trends, sentiment, and important patterns. Call centers rely on speech analytics to phrase thousands of conversations daily. Without the technology, ca

RTT Call Explained: What It Is, How It Works & Core Comparisons

RTT (Real-Time Text) call is a modern IP-based communication service that transmits text as it’s typed instantly during a phone call, without the need to press a “send” button. It was primarily designed for hard-of-hearing or speech-impaired users, but now it has gradually become a practical solutio

TTS Meaning: Unlock Text-to-Speech and Its Role in Customer Service

Have you ever wondered why voice assistants answer your questions so naturally? This brings us to the core of TTS meaning. TTS (Text to Speech) is an advanced technology that can convert written text into natural-sounding spoken audio. It significantly narrows down the gap between digital content an

How Accurate is ChatGPT in 2025? Deep Analysis of Its Capabilities, Limitations, and Business Impact

Artificial intelligence (AI) is transforming how individuals, researchers, and global businesses interact with information. At the heart of this transformation lies generative AI, with OpenAI’s ChatGPT leading the charge. From composing emails to resolving complex support queries, ChatGPT’s adoption

What is a Restricted Call? Definition, How to Block, and Safety Tips

Most people have ever received a call labeled “Restricted,” “Private,” or “Unknown” on their caller ID. What does it mean, and why would people choose to hide their numbers? These questions leave many users not sure whether to answer or block the call.In fact, a restricted call is when the caller in

Top 30 Customer Appreciation Ideas & Gifts to Show Your Care

A customer appreciation day is not just a way to say, “thank you for your business”. It’s a huge marketing opportunity for most companies to improve customer satisfaction and loyalty, typically featuring appreciation gifts, thank you notes, anniversary discounts, personalized emails, etc.Now, focusi

7 Best Chatbot Development Services for Enhancing Customer Support

Chatbot development services offer a suite of professional tools to design, create, and maintain AI-powered conversational systems for businesses, such as AI chatbots, voice assistants, and virtual assistants.These services are transforming customer support and delivering remarkable outcomes for bus

15 Customer Service Emails Templates + Best Practices

Customer service emails are sent by a brand to respond to customer questions, feedback, or complaints. Offering quick and effective customer service emails can help brands build positive customer relationships.However, it’s impossible to spend hours refining the content of the email, especially when

What Does Zendesk Do? Features, Pros and Cons & Top Alternatives

When it comes to customer service software or helpdesk system, most users may think of Zendesk as the first choice. It is one of the best cloud-based customer support platforms that offers numerous features, such as ticketing, live chat, CRM, sales, SLA management, etc.However, despite its popularit

18 Must-Know Ecommerce KPIs for Growing Your Business

A successful ecommerce business isn’t just about opening an online store or listing products. It requires data-driven decisions to refine strategies and scale effectively. If you don’t use valuable data or insights to make decisions, it may be hard to optimize your ecommerce business relying on intu

10 Best Conversational AI Examples in All Walks of Life

Conversational AI is a significant evolution transforming how we interact with technology. Powered by advanced technologies like natural language processing (NLP) and machine learning (ML), conversational AI can understand human intent and respond intelligently to user inquiries.In the fast-changing

How to Start an Email? Best Opening Lines with Examples & Templates

You might be surprised to learn that 93%of users check their email every day, while 86% of customers expect to interact with businesses via this channel. With over 360 billion emails sent every day in 2024, email continues to be the backbone of professional and business communication worldwide.There

10 Best Shopify Competitors & Alternatives? [Compared]

Shopify is a global e-commerce platform that allows all sizes of businesses to create, manage, and scale their online stores. This is no doubt that Shopify ranks among the best ecommerce platforms, thanks to its unbeatable sales features and great support for business owners.On the other hand, howev

The 6 Best SaaS Helpdesk Software for 2025 [Top Reviewed]

A SaaS helpdesk system works as a centralized platform to help customers seek assistance with services, products, and even technologies. It combines ticketing systems, AI-powered automation, knowledge bases, and omnichannel support to manage customer requests efficiently.Are your customer support te

How to Use Shopify? A Quick and Easy Guide for Beginners

As a global e-commerce platform, Shopify enables all businesses of all sizes to build, manage, and scale their online stores. Its influence is growing day by day. According to Nasdaq’s report, Shopify recorded a Gross Merchandise Volume (GMV) of $92.01 billion in the third quarter of 2025 – a 32% in

Retail Chatbot: Top Use Cases & Benefits & Best Software

Retail chatbots not only improve service efficiency but also boost sales and profitability for businesses. The retail industry is experiencing rapid growth driven by AI-powered chatbots in customer service. Grand View Research forecasts that by 2030, the global chatbot market size is expected to rea

What Is Customer Care & How to Measure it [Examples & Practices]

Customer care is a way of treating customers with respect and kindness to make them feel valued. This has a profound and lasting impact on the success of a business. Research from DemandSage found that 96% of customers consider customer care as crucial, and 1% increase in satisfaction can boost 5% o

Best Shopping Bot Software in 2025 [Tested & Reviewed]

Have you ever had that feeling? The website always understands what you actually want while browsing your favorite online store. That’s the magic of a shopping bot! It serves as a virtual shopping assistant to offer personalized recommendations, save you time, and even cut costs for you.Shopping bot

7 Top Customer Service Software Options for E‑commerce Help Desks

The best customer service software for an e-commerce help desk centralizes customer interactions across email, chat, phone, and social channels while providing automation, integration capabilities, and analytics to streamline support operations. With e-commerce customer service expectations rising,

7 Top Customer Service Software Solutions for E‑commerce in 2025

The e-commerce customer service landscape has transformed dramatically, with AI‑powered platforms and omnichannel capabilities becoming essential for online success. E-commerce customer service software refers to platforms that manage, automate, and optimize customer support interactions across digi

30+ Customizable Customer Service Live Chat Script Templates

It is so tedious to write down the same opening lines manually over and over again. Thankfully, live chat scripts for customer service, pre-composed documents for support teams, can address common inquiries, boosting agents’ productivity while ensuring a consistent customer experience.The custo

20+ Short Welcome Message Templates | Easy to Use

A short welcome message is crucial in greeting new employees, customers, managers, guests, bosses, etc. A carefully designed message can help build a strong emotional connection, provide important information, and lay the groundwork for long-term collaboration.Forrester’s 2024 CX research found that