Pricing
Free for one person.
$19.90 per extra seat.
One person runs the full helpdesk and mobile app free forever. Pro adds teammates, a team business number, AI answering, SMS, and live translation - $19.90 per seat per month, with a 7-day free trial.
Free forever for one person: the full helpdesk, mobile app, email and live chat tickets, and AI replies.
Add teammates, plus a team business number, AI answering 24/7, calls, SMS, and live translation.
For larger teams: custom seats and numbers, SLA, dedicated success, custom integrations, SSO.
Included
Every Pro seat gets the full phone workflow.
No feature-tier walls inside Pro. Pick seats by team size and usage volume.
Email and live chat tickets, full ticket inbox, and AI replies from your knowledge base - free forever.
Pick the seat quantity your team needs. Checkout bills the selected quantity monthly.
Credits are granted each billing period and scale with seat quantity.
The current PC Stripe entitlement includes one team business number.
Concurrent call capacity follows the paid seat quantity.
Calls, SMS, recordings, transcripts, notes, owners, and statuses stay together.
Usage
Credits are spent only when work happens.
Monthly credits reset each billing period. Extra credit packs do not expire.
| Usage type | US / Canada | UK | Japan / Global |
|---|---|---|---|
| AI answering | 10 cr/min | 15 cr/min | 15 cr/min |
| Human pickup | 2 cr/min | 3 cr/min | 8 cr/min in Japan |
| Live translation | 25 cr/min | 25 cr/min | 25 cr/min global |
| SMS | 2 cr/msg | 2 cr/msg | 2 cr/msg global |
| International transfer | 15 cr/min | 15 cr/min | 15 cr/min global |
| Number rent | Included for 1 shared business number | ||
Plans
Free to start. One Pro plan when you need the phone.
| Plan detail | Free Helpdesk | Pro Helpdesk | Enterprise |
|---|---|---|---|
| Pricing | |||
| Monthly price | $0 | $19.90 per seat | Custom |
| Team seats | 1 person | As many as you pay for | Custom |
| Free trial | Free forever | 7 days free | - |
| Monthly credits | - | 500 per seat | Custom |
| Business numbers included | - | 1 shared | Custom |
| Capabilities | |||
| Email + live chat tickets | Yes | Yes | Yes |
| Ticket inbox - assign, status, tags | Yes | Yes | Yes |
| AI replies from knowledge base | Yes | Yes | Yes |
| Calls and SMS | - | Yes | Yes |
| AI answering 24/7 | - | Yes | Yes |
| Live translation | - | Yes | Yes |
| SLA + SSO + custom integrations | - | - | Yes |
Pro Helpdesk is a monthly Stripe seat subscription. When a Pro trial ends without upgrade, the workspace drops back to the free helpdesk - tickets and history stay.
Extra Credits
Top up only when you need more.
Extra credits are separate from monthly plan credits and do not expire.
Pricing FAQ
Common questions
about pricing.
Is there a free plan?
Yes. One person uses the full helpdesk and mobile app free forever: email and live chat tickets, a full ticket inbox, and AI replies from your knowledge base. No credit card required. Adding teammates is $19.90 per seat per month.
How does the 7-day free trial work?
The Pro trial opens everything for 7 days - business number, AI answering, calls, SMS, and translation. If you don't upgrade, you drop back to the free helpdesk and your tickets stay.
How much does Pro cost?
Pro Helpdesk is $19.90 per seat per month. Each seat includes 500 monthly credits, and the plan includes one shared team business number.
Are annual plans available?
Billing is monthly: $19.90 per seat per month.
Can I buy more credits?
Yes. Extra packs are available at $9.99, $29.99, and $99.99. Extra credits do not expire.
Start free today.
Upgrade when you need the phone.
Free helpdesk forever. Pro is $19.90 per seat per month, with a 7-day free trial.