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With Solvea, you can deploy an AI Agent across multiple channels, integrate external tools, and connect e-commerce platforms—allowing the Agent to handle conversations, execute tasks, and retrieve data in real time.

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Channels

Channels define where your Agent interacts with customers.

Livechat

Embed an AI-powered chat widget on your website or app to handle real-time customer conversations.

Phone & SMS

Enable your Agent to answer inbound calls and send or receive text messages using dedicated phone numbers.

Email

Let your Agent read, respond to customer emails automatically.

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Tools

Tools extend what your Agent can do by allowing it to access external systems during a conversation.

Google Sheets

Read from and write to spreadsheets for data lookup, record updates, and structured workflows.

Google Calendar

Check availability, create, update, or cancel events for appointment scheduling.

Logistics Inquiry

Retrieve shipment details using tracking numbers, without additional authorization.

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E-commerce Platforms

Platform integrations allow your Agent to access business data directly from your systems.

Shopify

Connect your store to enable Livechat, sync product knowledge into the Knowledge Base, and retrieve order details for customer inquiries.