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Documentation Index

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Solvea is a cross-industry AI receptionist that handels customer inquiries across channels like Livechat, Email, and Phone. It can act as an e-commerce customer support agent, a hotel front desk assistant, a real estate consultant and more. Solvea create any AI receptionist you need, in just minutes. Powered by llms and integrated with tools and channels, Solvea doesn’t just reply to customers. It understands intent, executes the right actions, and resolves requests end to end—just like a human, only faster and available 24/7. You can create your own AI receptionist in minutes by simply describing your business needs in plain language. No coding. No complex setup.

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Why Teams Choose Solvea

Setup with AI

Describe your needs—Solvea builds and continuously optimizes your AI receptionist for you. No coding required.

Industry Ready

Prebuilt agents for 10 industries. Launch fast with proven, ready-to-use setups.

One-Click Launch

Deploy in minutes with a streamlined, end-to-end setup—no complex configuration.

More than Chat

Solvea completes tasks using tools like Google Calendar, turning conversations into actions.

Omnichannel Coverage

Handle phone, email, and live chat in one place—never miss a customer message.

End-to-End Resolution

From first contact to AI handling to human takeover and follow-up—every case is tracked and resolved.

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How Solvea Works

Solvea connects conversations, AI agents, and human agents into one intelligent workflow — so every customer request is handled efficiently, accurately, and at scale.
Solveaworkflow
  1. Customers reach out through specific channels.
  2. The AI agent analyzes user intent, accesses knowledge, and uses tools to complete tasks.
  3. Based on the situation, the agent decides to respond autonomously or transfer to a human agent
  4. Human agents deal with handoff tickets in Inbox.
  5. Customers receive replies through the same channel they used
  6. Insights continuously improve Solvea’s performance over time.