Skip to main content

​
Shopify

After authorizing your Shopify store, you can sync product-related knowledge into a specified folder.
Product knowledge synced from Shopify will be automatically updated daily.

​
Steps

1
Select the folder where the knowledge should be stored.
Click Add Knowledge → Shopify
Image
2
You will be redirected to the Deploy module to complete the setup.
For detailed instructions, refer to the Shopify integration guide.
Image

​
Zendesk

Sync articles from your Zendesk Help Center into the knowledge base.
Knowledge synced from Zendesk will not be auto-synced daily. If there are updates, you will need to re-sync manually.

​
Steps

1
Select the folder where the knowledge should be stored.
Click Add Knowledge → Zendesk
Image
2
Enter your Zendesk domain.
3
Click Import to start importing content.
Image

​
Salesforce

Import knowledge articles from Salesforce.

​
Steps

1
Select the folder where the knowledge should be stored.
Click Add Knowledge → Salesforce
Image
2
Enter your Account URL, Client ID and Client Secret.
To obtain your Client ID and Client Secret, please refer to the official Salesforce documentation: Generate an API Client ID.
3
Click Identify to start syncing.
Image