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Uploaded content is automatically parsed and organized into folders, enabling agents to retrieve accurate information and respond to users more effectively.

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Upload Document

Upload local documents to quickly build your knowledge base. The system will automatically extract and process the content.
Uploading documents is the recommended way to add knowledge.

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Supported File Formats

  • PDF
  • Word
  • Excel
  • CSV
  • TXT
File size limit: 20 MB per file
Document Tips
  • Keep each article short and clear.
  • The title of each article is very important. Please use the title to briefly summarize the topic.

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Steps

1
Select the folder where the knowledge should be stored.
Click Create Knowledge → Upload Document.
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2
Click Click to upload files and upload your document.
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3
The system checks file size automatically. Retry if any upload fails.
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4
Click Publish to start the upload.
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5
The system parses the content and adds it to the selected folder.
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Sync Website Content

You can sync content directly from your website by providing a main URL. The system uses the site’s sitemap to automatically discover and categorize subpages.

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Steps

1
Select the folder where the knowledge should be stored.
Click Add Knowledge → Sync Website Content.
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2
Enter the website URL and click Preview Content.
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3
Preview detected pages and select the target directory.
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4
Click Publish to start learning.
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5
The parsed website content appears in the selected folder.
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