
Authorization
Before using Google Calendar or Google Sheets, you must authorize your Google account. Authorization steps
Once authorized, the Agent can use these tools based on the permissions you grant.
Google Sheets
Use Google Sheets to let your Agent read from and write to spreadsheets.Supported capabilities
- Access spreadsheet data
- Edit and update spreadsheet content
Typical use cases
- Store booking records
- Update customer or appointment lists
- Read structured business data during conversations
Google Calendar
Google Calendar enables your Agent to manage schedules and availability automatically.Supported capabilities
- Create events: Add new appointments to your calendar
- Delete events: Cancel existing calendar events
- Update events: Modify time, location, or event details
- Check availability: Identify busy time slots and available periods
Typical use cases
- Appointment booking
- Rescheduling or cancellation
- Availability checks before confirming bookings


