In recent years, contact centers are not just places for handling customer complaints, inquiries, and problem-solving but also a treasure trove of valuable insights. Every customer interaction pools key information that can boost customer satisfaction, enhance loyalty, and drive business success.Tha
Summary: This article introduces OpenClaw, an open-source autonomous AI agent previously known as Moltbot and Clawdbot. It highlights OpenClaw's ability to execute complex, real-world tasks directly on users' local machines and integrate with various platforms. The document details its core cap
Lots of businesses claim to value and manage customer feedback, but how much of it is truly acted upon? Customers always get polite, robotic responses instead of genuine communication. At last, they lose faith in the brand and turn to competitors who are better at listening.Where the custo
