The Intelligent
Support Stack
for Automotive Brands
Powering Faster & Smarter Customer Experiences
The Solvea Agent Advantage:
From service bookings to parts inquiries and warranty claims, Solvea streamlines complex automotive operations and delivers rapid resolutions at scale.
Context-Aware
Support at Scale
Automotive operations rely on many moving parts across service teams, logistics, suppliers, and customer support.
Solvea interprets the full context behind each query, identifying vehicle details, part references, issue types, and system status in real time.
By understanding intent and pulling data from multiple systems, Solvea reduces handovers, speeds up resolutions, and delivers responses that are informed and technically accurate.
Continuous Learning
for Smarter Support
Solvea learns from every interaction and internal record, quickly identifying repetitive queries that waste time for automotive support teams.
Adapting to new models, software updates, and service information are released, Solvea evolves its understanding to keep responses accurate and up to date.
Reduce Returns with
First-Time-Right Accuracy
Before a return is requested, Solvea can provide guidance to diagnose problems, validate compatibility, and walk users through fitment or installation steps.
By preventing wrong-part orders and resolving technical issues early, Solvea cuts unnecessary returns and delivers a smoother, more confident buying experience.
Elevate the Customer Journey
Beyond CSAT: Driving Real Connection
Solvea builds lasting loyalty through instant, personalized, and consultative conversations. Turn every interaction into deeper engagement and measurable retention.
Empowering Human Expertise
By automating up to 70% of routine inquiries (product spec, logistics, returns), Solvea frees teams to deliver deeper engagement and exceptional service where it matters most.
24/7 Global Availability
Round-the-clock, high-quality support across all time zones and channels, without the cost or limits of traditional teams.
High Resolution Rate
Compared with other products, we deliver an industry-leading 30% AI resolution rate specifically within eCommerce.
AI-Guided Parts & Product Discovery
Solvea accelerates part selection with intelligent recommendations, compatibility checks, and guided add-to-cart journeys that improve first-time-right purchases.
Conversion Reporting & Real-Time Insights
Solvea’s in-product dashboards reveal exactly how guided selling, compatibility checks, and conversations drive conversions and revenue growth.
Our Business Promise
AI You Can Rely On. Results You Can Measure.
Guaranteed Performance
We guarantee success with a specified minimum reply volume in your contract, ensuring predictable, attainable, and secure ROI.
Expert Partnership
Dedicated CX experts ensure successful AI deployment and training, lowering your costs and guaranteeing project success.
Mastering Compliance & Security
Solvea is certified to GDPR, SOC 2, and ISO 27001. Our AI applies Amazon's rules to flag high-risk information, ensuring compliance.
Brands Winning with Solvea
More customers are using Solvea
