You might be surprised to learn that 93%of users check their email every day, while 86% of customers expect to interact with businesses via this channel. With over 360 billion emails sent every day in 2024, email continues to be the backbone of professional and business communication worldwide.There
It is so tedious to write down the same opening lines manually over and over again. Thankfully, live chat scripts for customer service, pre-composed documents for support teams, can address common inquiries, boosting agents’ productivity while ensuring a consistent customer experience.The custo
As business leaders increasingly prioritize customer experience today, cloud unified communications enable faster response, stronger customer relationships, and scalable growth. They help small, medium, and growing businesses meet rising customer expectations without high operational costs and
