A call center is almost the first touchpoint where customers connect with businesses. If your customer service team can’t provide helpful assistance timely, it will damage customers’ first impression and drive them to switch to competitors. That’s why it’s important to improve customer service in a
Let’s be honest: most workdays aren't ruined by 'big' problems, but by the relentless friction of small ones, such as crafting emails, summarizing meeting notes, and constantly switching tools. These tasks slowly drain the mental clarity required for high-stakes, deep work.This is why you need AI as
In 2026, small businesses face a vast and often overwhelming array of software choices designed to streamline operations. According to Business Research Insights, The global small and medium-sized business (SMB) software market is projected to be about $79.82 billion in 2026 and grow to $151.74 bill