In recent years, contact centers are not just places for handling customer complaints, inquiries, and problem-solving but also a treasure trove of valuable insights. Every customer interaction pools key information that can boost customer satisfaction, enhance loyalty, and drive business success.Tha
On January 27th 2026, DeepSeek released DeepSeek-OCR 2 on HuggingFace and GitHub, accompanied by a comprehensive research paper.This new model represents a major breakthrough in document processing, introducing Visual Causal Flow—a technology that allows the model to dynamically reorder visual token
Sometimes, your dental clinic may miss urgent appointment requests or follow-up inquiries during peak hours, lunch breaks, or other closing times. These missed interactions don’t just mean lost revenue but erode patient trust and loyalty over time. That’s why AI-powered receptionists have evolved in
