On January 27th 2026, DeepSeek released DeepSeek-OCR 2 on HuggingFace and GitHub, accompanied by a comprehensive research paper.This new model represents a major breakthrough in document processing, introducing Visual Causal Flow—a technology that allows the model to dynamically reorder visual token
No matter how small your business is, customers expect to get instant responses, 24/7 availability, and consistent service. For many small businesses, however, hiring full-time receptionists or call center staff is expensive, hard to scale, and often inefficient.This is where AI answering services c
In recent years, contact centers are not just places for handling customer complaints, inquiries, and problem-solving but also a treasure trove of valuable insights. Every customer interaction pools key information that can boost customer satisfaction, enhance loyalty, and drive business success.Tha
