As business leaders increasingly prioritize customer experience today, cloud unified communications enable faster response, stronger customer relationships, and scalable growth. They help small, medium, and growing businesses meet rising customer expectations without high operational costs and
A call center is almost the first touchpoint where customers connect with businesses. If your customer service team can’t provide helpful assistance timely, it will damage customers’ first impression and drive them to switch to competitors. That’s why it’s important to improve customer service in a
On January 27th 2026, DeepSeek released DeepSeek-OCR 2 on HuggingFace and GitHub, accompanied by a comprehensive research paper.This new model represents a major breakthrough in document processing, introducing Visual Causal Flow—a technology that allows the model to dynamically reorder visual token
