Lots of businesses claim to value and manage customer feedback, but how much of it is truly acted upon? Customers always get polite, robotic responses instead of genuine communication. At last, they lose faith in the brand and turn to competitors who are better at listening.Where the custo
The year 2026 began with an unexpected economic anomaly: a sudden, unprecedented surge in demand for the Apple Mac mini. This spike was not driven by a new product launch or a holiday sale, but by a viral open-source project called Clawdbot (now it is renamed to Moltbot for potential trademark dispu
Workforce engagement has a significant impact on almost every aspect of your business, from profitability and employee turnover to overall customer experience. Beyond the surface meaning, it’s rooted in the sense of connection employees feel to their work, roles, teams, and the company’s strategic v
