As a global e-commerce platform, Shopify enables all businesses of all sizes to build, manage, and scale their online stores. Its influence is growing day by day. According to Nasdaq’s report, Shopify recorded a Gross Merchandise Volume (GMV) of $92.01 billion in the third quarter of 2025 – a 32% in
As customer expectations evolve, today’s customers hope they can get instant responses, personalized service, and seamless interactions. Voice AI agents are revolutionizing customer service and contact centers by delivering high-quality and scalable service.Voice AI technology is rapidly developing,
VoIP, also called Voice over Internet Protocol, is a communication technology that uses an internet connection instead of a landline service to make and receive calls. It is an open standard for establishing calls over the Internet.This technology is widely used in modern contact centers or call cen
