Lots of businesses claim to value and manage customer feedback, but how much of it is truly acted upon? Customers always get polite, robotic responses instead of genuine communication. At last, they lose faith in the brand and turn to competitors who are better at listening.Where the custo
On January 27th 2026, Moonshot AI set a new benchmark with the release of its most powerful open-source model to date: Kimi K2.5.Building upon its predecessor, Kimi K2.5 is not merely a language model; it is a native multimodal powerhouse featuring Visual-to-Code Generation, a revolutionary Agent Sw
Traditional call center systems can no longer meet the needs of modern businesses, especially those needing remote collaboration. They require cumbersome infrastructure that brings operational hurdles and increases costs. In contrast, virtual call center solutions offer lower costs, easier setup, an
