Manus AI is a next-generation AI agent that doesn’t just provide answers but actively completes tasks on your behalf. Over the past months, I have been using the tool for various tasks, such as generating tables, creating slides, making videos, drafting technical content, and more. It significantly
A call center is almost the first touchpoint where customers connect with businesses. If your customer service team can’t provide helpful assistance timely, it will damage customers’ first impression and drive them to switch to competitors. That’s why it’s important to improve customer service in a
Speech analytics is an automated process of converting human speech into organized text and then analyzing its content to identify valuable customer trends, sentiment, and important patterns. Call centers rely on speech analytics to phrase thousands of conversations daily. Without the technology, ca
