RTT (Real-Time Text) call is a modern IP-based communication service that transmits text as it’s typed instantly during a phone call, without the need to press a “send” button. It was primarily designed for hard-of-hearing or speech-impaired users, but now it has gradually become a practical solutio
Speech analytics is an automated process of converting human speech into organized text and then analyzing its content to identify valuable customer trends, sentiment, and important patterns. Call centers rely on speech analytics to phrase thousands of conversations daily. Without the technology, ca
Manus AI is a next-generation AI agent that doesn’t just provide answers but actively completes tasks on your behalf. Over the past months, I have been using the tool for various tasks, such as generating tables, creating slides, making videos, drafting technical content, and more. It significantly
