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The lastest from Solvea.
What’re Customer Service Resume Skills & How to Improve Them

What’re Customer Service Resume Skills & How to Improve Them

Customer service skills are a combination of abilities and traits that equip you to interact with customers effectively and deliver a positive experience. These skills are necessary for anyone working in all industries, especially for call centers, where they need to contact customers or clients fre

What Is Customer Care & How to Measure it [Examples & Practices]

What Is Customer Care & How to Measure it [Examples & Practices]

Customer care is a way of treating customers with respect and kindness to make them feel valued. This has a profound and lasting impact on the success of a business. Research from DemandSage found that 96% of customers consider customer care as crucial, and 1% increase in satisfaction can boost 5% o

2025's Top AI‑Driven Intercom Alternatives for Seamless Support

2025's Top AI‑Driven Intercom Alternatives for Seamless Support

In 2025, the demand for AI-powered support platforms is surging, leading businesses to seek alternatives to Intercom that offer better value, specialized features, or enhanced AI capabilities. This guide explores twelve top AI-driven alternatives that deliver exceptional customer support experiences

For the Skeptics
See it. Touch it. Break it. Demo on your nightmare tickets. Your edge cases.