AI voice assistants can easily understand and respond to your spoken commands and execute various tasks using artificial intelligence (AI), natural language processing (NLP), and other voice recognition technologies.These assistants have revolutionized the communication channel between businesses an
With a tarnished name that spreads faster than wildfire in today’s world, call centres simply cannot afford to be wrong. Thus, call centres are under more pressure than ever to render excellent service, be it by phone, email, chat, or social media.But the sad fact is that managing a modern call cent
Business Process Outsourcing (BPO) refers to the process of delegating one or more non-critical business operations to other companies. This model helps companies to focus on their key businesses while enjoying the resources and expertise of specialized-party providers.Want to learn more detailed in
