Customer service skills are a combination of abilities and traits that equip you to interact with customers effectively and deliver a positive experience. These skills are necessary for anyone working in all industries, especially for call centers, where they need to contact customers or clients fre
The e-commerce customer service landscape has transformed dramatically, with AI‑powered platforms and omnichannel capabilities becoming essential for online success. E-commerce customer service software refers to platforms that manage, automate, and optimize customer support interactions across digi
Have you ever wondered why voice assistants answer your questions so naturally? This brings us to the core of TTS meaning. TTS (Text to Speech) is an advanced technology that can convert written text into natural-sounding spoken audio. It significantly narrows down the gap between digital content an