A call center is almost the first touchpoint where customers connect with businesses. If your customer service team can’t provide helpful assistance timely, it will damage customers’ first impression and drive them to switch to competitors. That’s why it’s important to improve customer service in a
Is your business struggling with endless repetitive tasks, or constantly missing critical client calls? That’s exactly where AI agents are making a real difference. They serve as digital employees that work 24/7, answer questions, schedule appointments, track orders, qualify leads, write emails, and
On January 27th 2026, Moonshot AI set a new benchmark with the release of its most powerful open-source model to date: Kimi K2.5.Building upon its predecessor, Kimi K2.5 is not merely a language model; it is a native multimodal powerhouse featuring Visual-to-Code Generation, a revolutionary Agent Sw
