Artificial intelligence (AI) is transforming how individuals, researchers, and global businesses interact with information. At the heart of this transformation lies generative AI, with OpenAI’s ChatGPT leading the charge. From composing emails to resolving complex support queries, ChatGPT’s adoption
A call center is almost the first touchpoint where customers connect with businesses. If your customer service team can’t provide helpful assistance timely, it will damage customers’ first impression and drive them to switch to competitors. That’s why it’s important to improve customer service in a
The recent rise of Moltbot has sparked significant interest in the potential of autonomous AI agents, leading many to compare it with established tools like Claude Code. While both represent a shift from simple chat interfaces to task-oriented systems, their surface-level similarities often mask fun
