A SaaS helpdesk system works as a centralized platform to help customers seek assistance with services, products, and even technologies. It combines ticketing systems, AI-powered automation, knowledge bases, and omnichannel support to manage customer requests efficiently.Are your customer support te
In 2025, the demand for AI-powered support platforms is surging, leading businesses to seek alternatives to Intercom that offer better value, specialized features, or enhanced AI capabilities. This guide explores twelve top AI-driven alternatives that deliver exceptional customer support experiences
Retail chatbots not only improve service efficiency but also boost sales and profitability for businesses. The retail industry is experiencing rapid growth driven by AI-powered chatbots in customer service. Grand View Research forecasts that by 2030, the global chatbot market size is expected to rea
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