Sometimes, your dental clinic may miss urgent appointment requests or follow-up inquiries during peak hours, lunch breaks, or other closing times. These missed interactions don’t just mean lost revenue but erode patient trust and loyalty over time. That’s why AI-powered receptionists have evolved in
When it comes to customer service software or helpdesk system, most users may think of Zendesk as the first choice. It is one of the best cloud-based customer support platforms that offers numerous features, such as ticketing, live chat, CRM, sales, SLA management, etc.However, despite its popularit
Lots of businesses claim to value and manage customer feedback, but how much of it is truly acted upon? Customers always get polite, robotic responses instead of genuine communication. At last, they lose faith in the brand and turn to competitors who are better at listening.Where the custo
