Lots of businesses claim to value and manage customer feedback, but how much of it is truly acted upon? Customers always get polite, robotic responses instead of genuine communication. At last, they lose faith in the brand and turn to competitors who are better at listening.Where the custo
A successful ecommerce business isn’t just about opening an online store or listing products. It requires data-driven decisions to refine strategies and scale effectively. If you don’t use valuable data or insights to make decisions, it may be hard to optimize your ecommerce business relying on intu
A customer appreciation day is not just a way to say, “thank you for your business”. It’s a huge marketing opportunity for most companies to improve customer satisfaction and loyalty, typically featuring appreciation gifts, thank you notes, anniversary discounts, personalized emails, etc.Now, focusi
