A call center is almost the first touchpoint where customers connect with businesses. If your customer service team can’t provide helpful assistance timely, it will damage customers’ first impression, reduce customer appreciation and drive them to switch to competitors. That’s why it’s important to
Sometimes, your dental clinic may miss urgent appointment requests or follow-up inquiries during peak hours, lunch breaks, or other closing times. These missed interactions don’t just mean lost revenue but erode patient trust and loyalty over time. That’s why AI-powered receptionists have evolved in
In 2026, small businesses face a vast and often overwhelming array of software choices designed to streamline operations. According to Business Research Insights, The global small and medium-sized business (SMB) software market is projected to be about $79.82 billion in 2026 and grow to $151.74 bill
