A call center is almost the first touchpoint where customers connect with businesses. If your customer service team can’t provide helpful assistance timely, it will damage customers’ first impression, reduce customer appreciation and drive them to switch to competitors. That’s why it’s important to
The world of Artificial Intelligence (AI) agents is rapidly evolving from general-purpose assistants to highly specialized experts. We've just experienced the hype of Clawdbot/Moltbot, and the release of Deepseek-OCR 2.For a long time, the biggest challenge for AI agents tackling complex, multi-step
We have officially entered the era of AI agents! According to Grand View Research’s report, the global AI agents market size was estimated at $7.63 billion in 2025 and is projected to hit $182.97 billion by 2033.These digital workers don't just talk, but actually do things. Whether it's a
