Customer care is a way of treating customers with respect and kindness to make them feel valued. This has a profound and lasting impact on the success of a business. Research from DemandSage found that 96% of customers consider customer care as crucial, and 1% increase in satisfaction can boost 5% o
Artificial intelligence (AI) is transforming how individuals, researchers, and global businesses interact with information. At the heart of this transformation lies generative AI, with OpenAI’s ChatGPT leading the charge. From composing emails to resolving complex support queries, ChatGPT’s adoption
Conversational AI is a significant evolution transforming how we interact with technology. Powered by advanced technologies like natural language processing (NLP) and machine learning (ML), conversational AI can understand human intent and respond intelligently to user inquiries.In the fast-changing
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