RTT (Real-Time Text) call is a modern IP-based communication service that transmits text as it’s typed instantly during a phone call, without the need to press a “send” button. It was primarily designed for hard-of-hearing or speech-impaired users, but now it has gradually become a practical solutio
Most people have ever received a call labeled “Restricted,” “Private,” or “Unknown” on their caller ID. What does it mean, and why would people choose to hide their numbers? These questions leave many users not sure whether to answer or block the call.In fact, a restricted call is when the caller in
Traditional call center systems can no longer meet the needs of modern businesses, especially those needing remote collaboration. They require cumbersome infrastructure that brings operational hurdles and increases costs. In contrast, virtual call center solutions offer lower costs, easier setup, an
