When it comes to customer service software or helpdesk system, most users may think of Zendesk as the first choice. It is one of the best cloud-based customer support platforms that offers numerous features, such as ticketing, live chat, CRM, sales, SLA management, etc.However, despite its popularit
Workforce engagement has a significant impact on almost every aspect of your business, from profitability and employee turnover to overall customer experience. Beyond the surface meaning, it’s rooted in the sense of connection employees feel to their work, roles, teams, and the company’s strategic v
Have you ever wondered why voice assistants answer your questions so naturally? This brings us to the core of TTS meaning. TTS (Text to Speech) is an advanced technology that can convert written text into natural-sounding spoken audio. It significantly narrows down the gap between digital content an
