RTT (Real-Time Text) call is a modern IP-based communication service that transmits text as it’s typed instantly during a phone call, without the need to press a “send” button. It was primarily designed for hard-of-hearing or speech-impaired users, but now it has gradually become a practical solutio
Workforce engagement has a significant impact on almost every aspect of your business, from profitability and employee turnover to overall customer experience. Beyond the surface meaning, it’s rooted in the sense of connection employees feel to their work, roles, teams, and the company’s strategic v
Customer service emails are sent by a brand to respond to customer questions, feedback, or complaints. Offering quick and effective customer service emails can help brands build positive customer relationships.However, it’s impossible to spend hours refining the content of the email, especially when
