Running a small business is super busy. Keeping customers happy is a big deal for growing fast. Lots of people think CRM software is pricey, like something only huge companies can buy. But there are heaps of free or cheap CRM options that are awesome for small businesses. These tools make work easie
Got too many customer questions? Learn how a customer service chatbot can make your support super easy, save money, and keep customers happy all day, every day. Here’s everything you need to know!What Is a Customer Service Chatbot?A customer service chatbot is like a smart computer buddy. It talks t
Call center platform plays a key role in customer service for small business. With all kinds of call center software and platform to choose, much comparison needs to be made before selecting the right one for your own business. Discover the main features and benefits of those popular call center sol