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Real resolutions. Real Impact.
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SOLUTIONS
Built for resolutions, not just conversations.
PROACTIVE PRODUCT SUPPORT
COMPATIBILITY CHECKS
Verify product compatibility proactively to prevent issues.
SETUP HELP
Guide customers step-by-step through setup and installation.
SMART RECOMMENDATIONS
Deliver personalized product suggestions tailored to needs.
ISSUE DETECTION & RISK MITIGATION
CHURN PREVENTION
Proactively identify refund or cancellation risks and take action to retain customers.
SENTIMENT DETECTION
Monitor sentiment shifts to trigger resolution workflows.
PREDICTIVE ROUTING
Prevent urgent issues by fast - tracking them into priority workflows.
CLAIMS, RETURNS, COMPLIANCE
WARRANTY AND DAMAGE CLAIMS
Assess and process claims instantly.
COMPLEX LOGISTICS
Manage multi-vendor returns and exchanges smoothly.
COMPLIANCE
Identify compliance inquiries and deliver SKU-specific resolutions.
PERFORMANCE
The math that matters.
PAY FOR WHAT WORKS
Resolve 10 tickets? Pay for 10. Resolve zero? Pay zero. No minimums. Just results.
REAL RESULTS
- • 3x increase in CSAT
- • 80% resolution rate
- • 50% cost reduction
TRUST THE LEADERS
Powering complex, multi-layered customer support for 100+ organizations. 95% client renewal rate.
HOW IT WORKS
We don’t match keywords, we solve problems.
RAPID DEPLOYMENT
LEARNS CONTINUOUSLY
Solvea improves over time by learning from real interactions, without needing manual updates.
RESOLVES AT SCALE
• Concurrently handles thousands of customer issues
• Adapts to complex edge cases and policy exceptions
• Trained on your workflows for accurate resolutions
• Reduces support costs while improving satisfaction
Deeply Integrated. Open by Design.