Want to foster a positive relationship with your customers? A thank you for your order card, email, or even image is an effective way to deepen customer impressions and increase their loyalty, especially if you are running an online store or other online business. It builds a friendly foundation for
In today’s digital business, almost all customers expect that their problem can be solved quickly and easily. Here’s why Customer Effort Score (CES) is important in customer service. It is a metric to measure how easily your customers get an issue resolved or a request fulfilled.Measuring customer e
Have you ever had that feeling? The website always understands what you actually want while browsing your favorite online store. That’s the magic of a shopping bot! It serves as a virtual shopping assistant to offer personalized recommendations, save you time, and even cut costs for you.Shopping bot