Want to foster a positive relationship with your customers? A thank you for your order card, email, or even image is an effective way to deepen customer impressions and increase their loyalty, especially if you are running an online store or other online business. It builds a friendly foundation for future purchases or long-term business connections.
Showing gratitude might be awkward and difficult for some businesses that prefer to keep things impersonal. But a study from Sage Journals shows that expressing gratitude is one of the most undervalued parts of improving customers’ well-being.
Don’t worry, the blog post from Solvea shares with you 18 genuine, creative, and funny thank you for your order templates in cards, emails, images, and other forms. Let’s start exploring them.
What are the Types of Thank You for Your Order Message
There are many types of approaches to present the “thank you for your order” messages. For online stores or businesses, the main channels of sending a thank you message include:
- Thank you for your order emails: The email involves expressing gratitude as well as sending discounts or asking for feedback.
- Thank you for your order on the web page: It’s a great place to encourage customers to leave reviews or follow your social media.
- Thank you for your order cards: It’s usually a well-designed physical card that expresses gratitude for the first purchase or holidays, like Christmas.
- Thank you for your order image: It is a picture or graphic image for businesses to thank customers for purchases.
How to Say Thank You for Your Order (Examples & Templates)
This section focuses on how to say thank you for your order. If you are looking for a template for inspiration to write the thank you phrase, this is what you need. Here are top 18 thank you for your order templates from 4 types of ways that online businesses frequently use.
Thank You for Your Order Email
A thank you for your order email is an essential touchpoint, often sent after orders, positive reviews, or subscriptions, to enhance customer engagement. In addition to expressing genuine gratitude, the email should include key order details, customer name, further assistance, and the correct format. Here are 6 curated thank you for your order templates for email.
1. A General Thank You Email
Dear [customer name],
Thank you for choosing our products. It means a lot to us. If you have any questions about the order, don’t hesitate to contact us via [Your email address]. We are here to help! Thank you for your purchase again.
Best regards,
[Your Name]
2. Thank You for Loyal Customers
Dear [customer name],
We are thrilled to tell you that you have been our loyal customer for a whole year! Thank you so much for being a part of the [Your Company] family. Without loyal customers like you, we wouldn't be where we are today.
Even better, we got to see your business growth and take home (detailed milestone or award). We sincerely hope you make progress even more in the coming years and continue to support you in achieving new heights.
Thank you again and have a nice day!
Sincerely,
Your friends at [your company]
3. Thank You for Order Confirmation
Dear [Customer Name],
Thank you so much for your recent purchase from [Your Company]! We’re excited that you trust us for your shopping needs.
Order Confirmation:
We want to further confirm that we’ve received your [Order Number]. Your item will be packed and shipped as soon as possible.
Order details:
[List the purchased items, prices, total costs, and other relevant information]
Delivery Address:
[Customer’s Address]. Your item is expected to arrive on [estimated delivery date]. We’re going to keep you updated on the shipping process and send a tracking number as soon as possible once your package is on its way.
Best Regards,
[Your Name]
4. Thank You for Gathering Feedback
Hello [Customer Name],
It’s a great pleasure to see your order with [Your Company]. We hope you love it! Could you spare a moment to share your thoughts on our [Product or Service]? Your review means the world to us.
Thanks again for your support!
Cheers,
[Your Name]
5. Discount on Next Purchase
Dear [Customer Name],
First and foremost, we want to express our gratitude for your recent purchase from [Your Company]. As a token of thanks to you, we’re offering you [percentage]% off your next purchase. You can use the [discount code] at checkout.
If you need any help, please contact us via [email address].
Thanks again for your business!
Best wishes,
[Your Name]
6. Thank You for Your Order Christmas or Holiday
To my loyal customer [name]:
It’s the jolliest time of the year! We wish you a very Merry Christmas and a happy New Year. Without your enthusiasm and support, we wouldn’t be where we are now.
Enjoy discounts of up to 40% off on our entire Christmas collection. We wouldn’t want you to miss the best deals of the season. Click here to view the sale.
Best wishes,
[Your Name]
Thank You for Your Order on the Web Page
If you have ever purchased or subscribed to an application from a website, you may see a “Thank you for your order/signing up” page. It serves as an order confirmation and can be used to encourage further engagement with the brand.
A complete “thank you” page usually includes confirmation acknowledgement, subscription details, next step guidance, brand identity, social sharing, and personalization. The page can vary significantly depending on different brands. For example:
7. Shopify Store’s Thank You for Your Order Page
On the Shopify Store, you can find a wide range of “Thank you for your order” pages. Here’s a good example of the thank you page from Essentials Shopify. This is a page for order confirmation that focuses on providing data for the purchase. From this template, we can refine some points:
- Detailed order information, including order status, tracking number, and contact.
- Brand or product name in bold.
- Provide shopping bags or buttons to guide customers to buy again.
- Brand image with a clear theme
- Other product-related categories.
8. Huel’s Thank You for Signing Up Page
Huel provides a typical example of a “Thank you” page to inform subscribers. As its pages show, we can extract several important tips about how to design a “thank you for your order/subscription” page. This template is best suited for online stores or software providers.
- The “Thank you for signing up/your subscription” message is at the top of the page.
- A brand-relevant image is shown under the “thank you” message.
- A detailed message like “we’ll keep you updated when the product is back in stock”.
- The last eye-catching element is the CTA marketing button “Back to shop” to let customers get back to shopping.
9. Thank You for Joining Our Newsletter Page
Newsletters provide businesses and organizations with an effective approach to share news, updates, and other valuable info with subscribers. A clean example of the thank you page aims to lead users to continue with different kinds of products, articles, or stay for longer. From this template, we can draw some useful tips:
- The “Thank you for joining the Newsletter or [Your community]” message is displayed in bold at the center of the page.
- Showcase recommended products or services with featured images under the thank you message.
- Offer relevant links or buttons to guide subscribers to further learning.
Thank You for Your Order Cards
A thank you for your order card serves as a gesture of appreciation and foster customer loyalty after purchase or during important festivals, like Christmas. These cards often include a call to action, such as a QR code or a social media link to gather feedback from customers, like the following example from Pinterest.
When designing the card, you can use drawing tools, like Canva, choose the right template from it, keep the thank you message on the front, then add a QR code, website address, or requests on the back. This type of thank-you message should be brief and concise. Here are templates.
10. A General Template
Thank you for your order! We hope you enjoy it. We strive to provide you with the best product/service. We’d love to hear your feedback. Please scan the code to tell us how we did.
11. Thank You for Next Order
Thank you so much for your purchase! Hope you love it. As a token of appreciation, we provide you with 10% off your next order with promo code [TAKE10].
12. Thank You for Leaving a Review
The wait is over! We are so glad the [product name] is in good hands. Now it’s high time to leave us a review (if you’d like). Thank you so much for your order!
13. Thank You for Your Order Christmas
Thank you for supporting my small business this holiday season. May your home be filled with joy and light this Christmas and always.
14.Thanks for Product Recommendation
One order is worth a thousand thanks. But we won't bore you. Instead, head to [site.com] and you’ll find more good stuff! Thanks again for supporting my small business.
Thank You for Your Order Images
“Thank you for your order images” is a type of visual picture or sticker used to express gratitude and reinforce brand identity. Typically embedded in emails, app notifications, and packaging, these images blend logos, thanks to messages, and brand colors.
To design the image, you may need to use tools like Canva or Adobe Express and customize it by adding your logo, brand color, name, and messages. Alternatively, you can download or buy some templates from Pinterest or Adobe Stock. For instance:
15. With Brand Logo
16. Thank You Image in Elegant Calligraphy
17. Thank You for Your Order Stickers
18. Thank You for Your Order Scentsy
How to Word “Thank You for Your Order” Message
A winning “thank you for your order” message should be personalized, creative, genuine, and fun. If you’re still having trouble writing a thank-you message, the following tips will help you refine it.
Stay positive: You should skip any heavy topics or words that let customers feel negative (e.g., don’t mention company struggles). Focus on gratitude, no extra details.
Keep clear and concise: Keep the message within a certain length. For example, a thank you image should be to the point and not exceed 30 words.
Strike the right tone: Using a neutral, enthusiastic but not pushy tone is always respectful.
Personalized: You should mention the detailed order information to prove it’s not auto-generated by AI.
Show genuine appreciation: Convince customers that they are important to your business.
Thank You for Your Order FAQ
1. How do you reply to an email after receiving a purchase order?
You can reply to customers with genuine appreciation. For example, thank you for your recent purchase. We are very delighted for your support, and we’re thrilled to process your item [order number] as soon as possible. An email with the tracking number will be sent to you once it is shipped. Thanks again.
2. How do I reply to an order confirmation?
Thank you for your payment for (Order number or service). Here I can confirm that we [Company name] received this on [date]. I have attached a copy of your receipt to this email. For any questions, don’t hesitate to contact us via [email address].
3. How do you respond to "thank you for your order"?
If you receive a thank you for your order message, you can choose to respond with some words, like “It’s my pleasure”, “You’re welcome”, “I'm glad I could help”, and “Thank you for your appreciation”.
4. What is the best message for thank you?
The best thank-you messages are sincere, concise, and specific, building positive relationships. You can start it with a simple “thank you” or “I appreciate,” and then add specifics (e.g., their orders, subscription, or feedback), then end with a line about valuing their contribution.