Digital customer service is a completely new type of customer support. It makes you communicate with customers via online channels, including chat, email, social media, messaging apps, and others. For modern businesses, adopting this solution can significantly improve customer experience and reduced
Customer service interview questions are important for call center or contact center to screen out outstanding employees who have the ability to provide seamless customer experience and handle challenging situations.Are you preparing for a customer service interview? What customer service interview
Have you ever had that feeling? The website always understands what you actually want while browsing your favorite online store. That’s the magic of a shopping bot! It serves as a virtual shopping assistant to offer personalized recommendations, save you time, and even cut costs for you.Shopping bot
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