According to Global Market Insights, medical spa management software industry is projected to witness a CAGR of 13.9% during the period 2025-2034. This growth can be attributed to increase in the number of medical spas and wellness centers.
How to find a suitable medical spa software?
Today’s medical spas have more software choices than ever. From scheduling and phone systems to EMR and AI agents, each tool solves a different problem.
Choosing the right medical spa software depends on your clinic’s size, workflow, and growth goals. With various tools available, understanding which solution is best suited for your specific needs is more important than finding a one-size-fits-all platform.
This article compares 5 leading medical spa solutions—Solvea, Boulevard, Pabau, AestheticsPro, and Zenoti—across the dimensions of functionality, pricing, integration, and ease of use to help you choose a suitable software for your business.
Top Medical Spa Software Solutions
1. Solvea
Solvea is a powerful voice and text AI agent platform designed to automate customer communication and workflow execution.
Using Solvea, med spas can build intelligent AI agents to handle high volumes of client inquiries—such as treatment questions, pricing requests, appointment availability, and post-visit follow-ups—areas where traditional EMR systems often lack flexibility or automation.
Solvea supports custom knowledge bases, allowing clinics to define their own services, policies, pricing, and FAQs. It also provides automated appointment guidance and integrates seamlessly with existing scheduling and CRM tools, helping front desks respond faster and reduce manual workload.
Functionality:
- Voice and Text AI Agent: Provides 24/7, human-like interaction. Respond instantly to every client and stop losing clients to the dial tone.
- Appointment Guidance and Booking Suggestions: The AI agent detects client intent and guides them through the decision-making process, leading directly to a confirmed booking.
- Real-time CRM & Scheduling Sync: Seamlessly integrates with CRM tools (such as Google Sheets and Google Calendar) to update customer appointment information in real-time.
- Automated Reminders and Follow-ups: Reduces no-shows and drives rebooking through intelligent, personalized outreach.
Pricing:
Solvea operates on a custom quote model and does not publish public pricing. Costs typically vary based on the volume of client inquiries, the number of integrated channels, and the specific CRM requirements. Prospective clinics are encouraged to contact the sales team for a personalized quote tailored to their operational scale.
Integration:
- Scheduling tools: Solvea connects directly to Google Calendar and Google Sheets with a no-code setup, keeping your schedule and records perfectly in sync without extra work.
- Messaging platforms: Solvea supports outbound emails and messages from designated email addresses and phone numbers, enabling automated customer follow-ups.
Ease of Use:
- No-code setup: Requires zero technical background; you can build the AI agent and start handling inquiries in minutes.
- Simple workflow creation: Building an agent is as easy as entering a prompt. Simply input your instructions, and the system automatically builds the agent's logic.
- Instant testing: You can immediately test the agent's performance and responses within the built-in test environment to ensure it meets your clinic's standards before going live.
As a result, Solvea is well suited for small to mid-sized medical spas that want to improve efficiency and responsiveness without adopting complex, all-in-one clinical management systems.
2. Boulevard
Boulevard is a HIPAA-compliant Client Experience Platform (CXP) designed to outperform traditional EMRs by focusing on a luxurious, personalized client journey. It is ideal for high-end, brand-conscious med spas that prioritize modern aesthetics and seamless operational flow.
Functionality:
- Sleek Online Booking: A premium, self-booking interface designed to convert social media traffic (Meta/Instagram) into appointments.
- Advanced Charting: Custom forms and charts featuring photo markup and medical director sign-off for clinical compliance.
- Integrated POS and Payments: Unified system for processing payments, managing memberships, and tracking revenue.
Pricing:
Aesthetics Starter Bundle at $410/month (or $369 annually) and Aesthetics Bundle at $468/month (or $421 annually) per location.
Annual billing saves about 10%, with unlimited staff and HIPAA compliance included.
Integration:
Boulevard offers a curated suite of enterprise integrations, including a direct Shopify app for e-commerce, automated nightly sync with QuickBooks Online, and marketing connectivity with Klaviyo. Its Open API allows for custom-built workflows and data connectivity with third-party tools.
Ease of Use:
Intuitive Design: Features a modern, clutter-free interface that minimizes staff training time. While the platform offers premium, minute-level support and dedicated onboarding, its high price point and enterprise focus may be over-engineered for smaller practices.
3. Pabau
Pabau is positioned as an all-in-one practice management system primarily built for aesthetic and medical clinics, with a strong focus on clinical documentation and day-to-day operations. It is commonly used by medical spas and aesthetic clinics that prefer to manage internal workflows and patient records within a single platform.
Functionality:
- Clinical Records & Documentation: Centralized patient records, consent forms, and treatment notes tailored to aesthetic and medical workflows.
- Aesthetic-specific Tools: Features such as facial mapping and injection plotting to support injectable and cosmetic procedures.
- Basic Marketing & Retention: Built-in recall messages, loyalty programs, and email campaigns, mainly focused on retention rather than real-time client conversations.
Pricing:
Starts at approximately $69/month (US pricing), scaling up for multi-location practices and advanced features like Telehealth and Echo AI add-ons.
Integration:
Pabau supports a range of predefined integrations for payments, accounting, calendars, and analytics. While sufficient for core clinic operations, its integrations follow a structured model rather than open-ended automation.
Ease of Use:
Feature-rich with a moderate learning curve: Due to its broad functionality, most clinics require onboarding and staff training, especially when adopting Pabau as their primary system.
AestheticsPro is a HIPAA-compliant, all-in-one EMR platform with over 15 years of experience serving the medical aesthetics industry. It is specifically engineered for med spas that prioritize clinical precision, regulatory compliance, and scalable business growth.
Functionality:
- Dedicated Aesthetic EMR: Structured notes, forms, and treatment history tailored for injectables and cosmetic procedures.
- Advanced Photo Tools: Capture, align, compare, and annotate before-and-after images for clinical tracking.
- Telemedicine & e-Prescribe: Integrated tools for secure virtual consultations and electronic prescription sending.
Pricing:
AestheticsPro offers four pricing tiers, starting at $85/month for solo practices and scaling up to $350/month for enterprise clinics. Pricing increases based on number of users, advanced features, and customization needs, making it suitable for clinics with growing operational and clinical complexity.
Integration:
Focuses on core integrations necessary for clinical practice, such as payment processing and lab interfaces.
Ease of Use:
Established Workflows: Workflows are familiar to aesthetic practitioners, but the interface can be less modern than newer competitors, and scheduling automation may require manual checks.
5. Zenoti
Zenoti is an AI-powered and unified platform designed for large, multi-location salon, spa, and medical aesthetics groups with high booking volumes. It helps businesses manage operations, streamline bookings and payments, and track performance.
Functionality:
- Unified Operations: Centralized management of scheduling, staff, services, and day-to-day operations across all locations.
- Advanced Inventory Management: Designed for high-volume, multi-location businesses with real-time inventory tracking and centralized control.
- Membership & Subscriptions: Built-in tools for managing memberships, packages, and subscription programs to support recurring revenue.
Pricing:
Zenoti operates on a custom quote only model with no public pricing. Costs are typically dependent on the number of locations, users, and the specific modules enabled.
Integration:
Zenoti provides a structured enterprise ecosystem with official integrations for Shopify to sync retail sales and inventory. It supports direct financial syncing with QuickBooks and Xero, alongside marketing and tracking tools like Klaviyo and Google Analytics.
Ease of Use:
Zenoti requires a complex implementation process due to its design for scale. While powerful post-deployment, its inherent structure means it may offer limited flexibility for smaller teams or clinics seeking lightweight automation.
What Makes Solvea Unique Compared to Others?
Solvea’s uniqueness lies in its fundamental shift from a reactive practice management tool to a proactive revenue generation engine. While traditional EMRs like Pabau or AestheticsPro are designed to manage the patient after they have booked, Solvea is designed to ensure the patient does book.
- Intent-Driven Conversations: Unlike basic chatbots, Solvea uses proprietary AI to understand underlying client needs and matches them to the correct service, guiding the client through the decision-making process.
- Seamless Integration: Solvea acts as a flexible AI overlay that connects to your existing tools. It enhances your current workflow without the need for a total system replacement, ensuring a fast and smooth deployment.
- Human-Grade Voice AI: It offers a sophisticated, low-latency voice experience that mirrors the warmth of a high-end concierge, ensuring 100% of calls are answered instantly.
Conclusion
In 2026, the key to success for medical spas is not finding a single "perfect" tool, but building a hybrid tech stack. While a robust EMR/CRM (like Pabau or Boulevard) is essential for clinical compliance and internal management, it is often insufficient for maximizing revenue.
By pairing a foundational system with a specialized AI conversion engine like Solvea, med spas can achieve both uncompromised clinical integrity and optimized, 24/7 lead conversion. Ultimately, the most successful practices will be those that strategically combine these tools to turn operational bottlenecks into engines for growth.
