In the fast-paced and ever-changing customer service industry, it is inevitable to make mistakes sometimes when we are at work. And no company in the world gets everything perfect every single time, too. A sincere apology letter is one of the best ways to address the mistake you’ve made.A customer a
A cloud based CRM solution helps businesses improve productivity and increase profitability by managing customer relationships effectively. In recent years, various cloud based CRM systems have been widely used by companies of all sizes and from all industries.Nowadays, there are hundreds of cloud b
As a global e-commerce platform, Shopify enables all businesses of all sizes to build, manage, and scale their online stores. Its influence is growing day by day. According to Nasdaq’s report, Shopify recorded a Gross Merchandise Volume (GMV) of $92.01 billion in the third quarter of 2025 – a 32% in
