As business leaders increasingly prioritize customer experience today, cloud unified communications enable faster response, stronger customer relationships, and scalable growth. They help small, medium, and growing businesses meet rising customer expectations without high operational costs and
Customer care is a way of treating customers with respect and kindness to make them feel valued. This has a profound and lasting impact on the success of a business. Research from DemandSage found that 96% of customers consider customer care as crucial, and 1% increase in satisfaction can boost 5% o
A short welcome message is crucial in greeting new employees, customers, managers, guests, bosses, etc. A carefully designed message can help build a strong emotional connection, provide important information, and lay the groundwork for long-term collaboration.Forrester’s 2024 CX research found that
![What Is Customer Care & How to Measure it [Examples & Practices]](https://cdn.shulex-voc.com/shulex/upload/2025-11-04/1ef3428d-2184-4a3e-9561-e1e2e3201b63.webp)
