Shopify is a global e-commerce platform that allows all sizes of businesses to create, manage, and scale their online stores. This is no doubt that Shopify ranks among the best ecommerce platforms, thanks to its unbeatable sales features and great support for business owners.On the other hand, howev
VoIP, also called Voice over Internet Protocol, is a communication technology that uses an internet connection instead of a landline service to make and receive calls. It is an open standard for establishing calls over the Internet.This technology is widely used in modern contact centers or call cen
As we all know, your customers always have countless options in this increasingly competitive business environment. A poor online customer experience will lead to customer loss and even reduced brand influence.Delivering a high-quality and personalized digital customer journey is vitally important t
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