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What Is Customer Care & How to Measure it [Examples & Practices]

What Is Customer Care & How to Measure it [Examples & Practices]

Customer care is a way of treating customers with respect and kindness to make them feel valued. This has a profound and lasting impact on the success of a business. Research from DemandSage found that 96% of customers consider customer care as crucial, and 1% increase in satisfaction can boost 5% o

How to Start an Email? Best Opening Lines with Examples & Templates

How to Start an Email? Best Opening Lines with Examples & Templates

You might be surprised to learn that 93%of users check their email every day, while 86% of customers expect to interact with businesses via this channel. With over 360 billion emails sent every day in 2024, email continues to be the backbone of professional and business communication worldwide.There

What’re Customer Service Resume Skills & How to Improve Them

What’re Customer Service Resume Skills & How to Improve Them

Customer service skills are a combination of abilities and traits that equip you to interact with customers effectively and deliver a positive experience. These skills are necessary for anyone working in all industries, especially for call centers, where they need to contact customers or clients fre

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