iOS App Try on PC
PC Desk - Customer conversations in one place

Every customer conversation in one place.

Calls, texts, emails, WhatsApp, AI summaries, owners, and status stay together.

Try Desk See workflow
Lightweight helpdeskPhone-first support without heavy software.
AI receptionistAnswers when your team is busy.
Team visibilityOwners, status, next steps.
Solvea PC Desk customer communication workbench

Unified Inbox

A lightweight helpdesk for phone-first teams

Calls, texts, emails, WhatsApp, summaries, owners, and status live in one customer timeline.

CallsRecordings, AI summaries, transcripts.
TextsMessages stay with the customer record.
AI summariesTranscripts and next steps stay beside the thread.
Team ownershipOwners and next steps stay visible.

Inbox to action

A lightweight helpdesk for phone-first teams

Calls, texts, email, and WhatsApp stay on the customer thread.

Filter by channel, status, and owner. Keep calls and messages together. Make follow-up visible.
Solvea PC Desk unified inbox

AI call notes

AI summaries after every call

After each call, Desk keeps the recording, summary, transcript, urgency, and next step.

Read the summary first. Check details in the transcript. Continue from the customer timeline.
AI call summary and transcript in Solvea PC Desk

Customer context

Customers stay with your business

Profiles, calls, texts, summaries, owners, and notes stay with the company - not one employee.

Store details, tags, and notes. Make handoffs easier. Keep history visible.
Customer conversation context in Solvea PC Desk

Desk calling

Call back with the full story

Call back with the full story and keep the outcome on the record.

Dial from PC. Keep call controls visible. Save outcomes to the timeline.
Active call controls in Solvea PC Desk

Numbers and agents

Business phone lines and AI agents

AI captures requests, urgency, and the next action.

Use business-owned numbers. Keep AI agents visible. Manage setup before customers call.
Number and AI agent settings in Solvea PC Desk

Team workflow

Owners, status, and next steps

Teams see who owns each customer and what happens next.

01

Capture

Calls and messages enter one workspace.

02

Understand

AI summaries preserve context.

03

Assign

Owners and statuses stay visible.

04

Reach back

Follow up from the customer timeline.

AI outbound

AI follow-up from the thread

Use the customer thread for reminders, confirmations, and callbacks.

Confirm appointments. Call back customers. Keep results in history.
AI outbound setup in Solvea PC Desk

Best-fit teams

For small teams that need a lighter helpdesk.

PC Desk keeps customer service work visible without heavy software.

Service teams

Capture busy-hour and after-hours requests.

Appointments

Track bookings, changes, and reminders.

Sales teams

Turn calls into trackable opportunities.

Operations

Coordinate phone-first customer work.

Every customer conversation in one place.

Bring calls, texts, summaries, owners, and status into a lightweight helpdesk.

Try Desk