With a tarnished name that spreads faster than wildfire in today’s world, call centres simply cannot afford to be wrong. Thus, call centres are under more pressure than ever to render excellent service, be it by phone, email, chat, or social media.But the sad fact is that managing a modern call cent
Want to make software but don’t have a team inside your company? Software outsourcing is a smart way to get help from outside experts. It saves money, gets work done fast, and brings in top talent. This guide explains what software outsourcing is, why it’s great, and how to do it right in 2025.What
In 2025, the demand for AI-powered support platforms is surging, leading businesses to seek alternatives to Intercom that offer better value, specialized features, or enhanced AI capabilities. This guide explores twelve top AI-driven alternatives that deliver exceptional customer support experiences
