Business Process Outsourcing (BPO) refers to the process of delegating one or more non-critical business operations to other companies. This model helps companies to focus on their key businesses while enjoying the resources and expertise of specialized-party providers.Want to learn more detailed in
In the fast-changing digital world, intelligent virtual helpers have become powerful tools that are changing how people work and interact in various fields and everyday activities.Introduction to AI Virtual AssistantsIn today's quickly advancing technological environment, artificial intelligence has
What is Customer Experience Automation (CXA)?Customer Experience Automation (CXA) uses artificial intelligence (AI) and automated systems to improve and customize every interaction in a customer’s journey. It finds parts of the customer experience such as tools, responses, or workflows can handle in
