AI voice assistants can easily understand and respond to your spoken commands and execute various tasks using artificial intelligence (AI), natural language processing (NLP), and other voice recognition technologies.These assistants have revolutionized the communication channel between businesses an
VoIP, also called Voice over Internet Protocol, is a communication technology that uses an internet connection instead of a landline service to make and receive calls. It is an open standard for establishing calls over the Internet.This technology is widely used in modern contact centers or call cen
Traditional call centers are struggling to keep up. Customers want answers fast, agents are swamped, and businesses? They’re trying to grow without blowing the budget.That’s where AI call center solutions come into the picture. And no, it’s not just another tech buzzword. We’re talking about innovat
