> ## Documentation Index
> Fetch the complete documentation index at: https://solvea.cx/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Solvea PC Web

## What Solvea PC Web Does

<Frame>
  <img src="https://mintcdn.com/solvea-a5b10e8e/EDEpJCc6-6I7r3hB/images/image-194.png?fit=max&auto=format&n=EDEpJCc6-6I7r3hB&q=85&s=889efb46c889142320d6ce19e66f606f" alt="Image" width="1600" height="900" data-path="images/image-194.png" />
</Frame>

PC Web is the main workspace for Desk, multichannel replies, browser calling, AI agents, outbound batches, team seats, usage, and billing.

Solvea PC Web is the operating center for customer communication. It brings calls, SMS, Email, Live Chat, AI voice, AI outbound, contacts, team members, and billing into one browser workspace.

Use PC Web when your team needs to:

* Work from a shared Desk instead of individual inboxes.
* Reply to Email, Live Chat, and SMS in one place.
* Make and receive browser calls with a business number.
* Configure channels before customers contact you.
* Edit AI agent behavior and test with WebCall.
* Run AI outbound call batches.
* Manage team seats, usage, numbers, credits, and integrations.

The App is best for mobile calling and SMS follow-up. PC Web is best for full operations, channel setup, high-volume queues, AI outbound, and admin work.

### Plain-English Value Message

**Solvea PC Web helps a team run customer conversations from one shared workspace, across voice, SMS, email, live chat, and AI calls.**

### What Problem It Solves

Without a shared workspace, customer messages scatter across mailboxes, phone logs, live chat tools, and personal notes. PC Web turns those fragments into tickets your team can see, reply to, and close.