> ## Documentation Index
> Fetch the complete documentation index at: https://solvea.cx/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Sync from Platforms

> Sync knowledge directly from integrated platforms to keep your content up to date.

## Shopify

After authorizing your Shopify store, you can sync product-related knowledge into a specified folder.

<Info>
  Product knowledge synced from **Shopify** will be **automatically updated daily**.
</Info>

### Steps

<Steps>
  <Step title="">
    Select the folder where the knowledge should be stored.\
    Click **Add Knowledge** → **Shopify**

    <Frame>
      <img src="https://mintcdn.com/solvea-a5b10e8e/VvA1XFc-9a0yBmIA/images/image-33.png?fit=max&auto=format&n=VvA1XFc-9a0yBmIA&q=85&s=c8dd63134f56ad142a0f2e311838c468" alt="Image" width="2938" height="1550" data-path="images/image-33.png" />
    </Frame>
  </Step>

  <Step title="">
    You will be redirected to the **Deploy** module to complete the setup.

    <Tip>
      For detailed instructions, refer to the [Shopify integration guide](/deploy/e-commerce-platform/shopify).
    </Tip>

    <Frame>
      <img src="https://mintcdn.com/solvea-a5b10e8e/VvA1XFc-9a0yBmIA/images/image-34.png?fit=max&auto=format&n=VvA1XFc-9a0yBmIA&q=85&s=b64ed32711c4126edb30369cbb7bc1f8" alt="Image" width="2938" height="1554" data-path="images/image-34.png" />
    </Frame>
  </Step>
</Steps>

## Zendesk

Sync articles from your Zendesk Help Center into the knowledge base.

<Info>
  Knowledge synced from **Zendesk** will **not be auto-synced daily**. If there are updates, you will need to re-sync manually.
</Info>

### Steps

<Steps>
  <Step title="">
    Select the folder where the knowledge should be stored.\
    Click **Add Knowledge** → **Zendesk**

    <Frame>
      <img src="https://mintcdn.com/solvea-a5b10e8e/VvA1XFc-9a0yBmIA/images/image-35.png?fit=max&auto=format&n=VvA1XFc-9a0yBmIA&q=85&s=44872cc1c023b38ceebc9cf04478a78e" alt="Image" width="2938" height="1552" data-path="images/image-35.png" />
    </Frame>
  </Step>

  <Step title="">
    Enter your Zendesk domain.
  </Step>

  <Step title="">
    Click **Import** to start importing content.

    <Frame>
      <img src="https://mintcdn.com/solvea-a5b10e8e/VvA1XFc-9a0yBmIA/images/image-36.png?fit=max&auto=format&n=VvA1XFc-9a0yBmIA&q=85&s=6cc57acc0ade44ff5812b7cada239d8f" alt="Image" width="2938" height="1556" data-path="images/image-36.png" />
    </Frame>
  </Step>
</Steps>

## Salesforce

Import knowledge articles from Salesforce.

### Steps

<Steps>
  <Step title="">
    Select the folder where the knowledge should be stored.\
    Click **Add Knowledge** → **Salesforce**

    <Frame>
      <img src="https://mintcdn.com/solvea-a5b10e8e/n6E2abAlWA8yp-n0/images/image-37.png?fit=max&auto=format&n=n6E2abAlWA8yp-n0&q=85&s=ee1585e7302d5cd95dd76af2c14f279d" alt="Image" width="2938" height="1548" data-path="images/image-37.png" />
    </Frame>
  </Step>

  <Step title="">
    Enter your Account URL, Client ID and Client Secret.

    <Note>
      To obtain your Client ID and Client Secret, please refer to the official Salesforce documentation: [Generate an API Client ID](https://help.salesforce.com/s/articleView?id=cc.b2c_generate_api_client_id.htm\&type=5).
    </Note>
  </Step>

  <Step title="">
    Click **Identify** to start syncing.

    <Frame>
      <img src="https://mintcdn.com/solvea-a5b10e8e/n6E2abAlWA8yp-n0/images/image-38.png?fit=max&auto=format&n=n6E2abAlWA8yp-n0&q=85&s=8d5aa02b0f31cd45d405e541dfe83fd9" alt="Image" width="2938" height="1556" data-path="images/image-38.png" />
    </Frame>
  </Step>
</Steps>