> ## Documentation Index
> Fetch the complete documentation index at: https://solvea.cx/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Logistics Tracking

The Logistics Inquiry tool allows your Agent to retrieve shipment details using a tracking number.

## Authorization

<Info>
  No authorization required. The tool is ready to use out of the box.
</Info>

## Supported information

Retrieve the following **logistics details** by calling the tool with **tracking numbers.**

**Logistics details:**

* **Tracking number**: If an order has multiple tracking numbers, each will be displayed separately
* **Latest status**: Current shipment status (e.g. in transit, delayed)
* **Latest update time**: Timestamp of the most recent logistics event
* **First update time**: Timestamp of the initial logistics event
* **Latest country**: Country of the most recent logistics scan
* **Origin country**: Country of the first logistics scan

<Frame>
  <img src="https://mintcdn.com/solvea-a5b10e8e/jGh3Cy5FyTP7gxl_/images/image-105.png?fit=max&auto=format&n=jGh3Cy5FyTP7gxl_&q=85&s=0f2b5237de527505185eaa69bf06419d" alt="Image" width="2168" height="882" data-path="images/image-105.png" />
</Frame>

## Typical use cases

* Order tracking inquiries
* Post-purchase customer support

You can invoke the Logistics Inquiry tool directly inside a Skill prompt using the tracking number provided by the customer.

```
Use all of the tracking numbers to call logistics_inquiry tool, to get the latest status. 
```